In this BSA series – “Why AI?” – enterprise software leaders explain in their own words how artificial intelligence (AI) is having a positive impact on individuals, businesses, and organizations worldwide. In this submission, IBM Vice President and Chief Privacy & Trust Officer Christina Montgomery writes about how IBM’s generative AI suite delivers responsible AI models, making customers not just AI users, but AI value creators.
1. Why AI?
IBM is a leading provider of emerging technologies like AI to over 4,000 governments and corporations worldwide. We believe in developing and deploying responsible AI, and we do that by prioritizing ethics at every stage of the AI lifecycle.
To help our global clients build and tailor their AI, we launched watsonx this year – a full suite of generative AI tools that deliver responsible AI models that are built for business, free of harmful bias, explainable in their decisions, and empowering for clients. With watsonx, our clients can perform complex tasks to enable teams, engage customers, and save time. They become AI value creators, not just AI users.
2. Can you give an example?
IBM was one of the first major companies in our industry to establish a Chief Privacy Officer and an AI Ethics Board – a multidisciplinary body offering centralized governance, review, and decision-making processes for IBM’s technology ethics policies and practices. We are proud to put our values into practice, and with watsonx, we’ve contributed those learnings into our platform so that our clients can multiply the impact of AI across their business and employ governance strategies to maintain responsibility and accountability.
Our trusted AI systems have helped clients like NASA unlock insights from geospatial images to further understand and prepare for the impacts of climate change, assisted the U.S. Navy with improving its supply chain operations so America’s sailors and airmen worldwide get the food they need when and where they need it, and helped Moderna explore ways AI can accelerate the development of new therapeutics and vaccines using mRNA technology.
3. Where can we learn more?
To view our foundation models guide, click here. And to read our CEO Arvind Krishna’s piece on what effective AI regulations should look like, click here.
About the author:
Christina Montgomery is Vice President and Chief Privacy & Trust Officer at IBM, where she oversees the company’s privacy program, compliance and strategy on a global basis, and directs all aspects of IBM’s privacy policies.
